|
Welcome to Quicksilver Websites' web hosting services. This Hosting
Agreement governs your purchase and use, in any manner, of all web hosting
services, including the Shared Hosting Services and the Dedicated Hosting
Services, (collectively, the "Services") as described in the Order Form,
ordered by you and accepted by Quicksilver Websites, and describes the
terms and conditions that apply to such purchase and use of the Services.
If you have registered for Co-Location Services, then the term "Services"
shall also include such Co-Location Services so that this Agreement will
govern your purchase and use of all such Services (including Co-Location
Services); provided, however, that your purchase and use of the
Co-Location Services shall also be governed by the terms and conditions
set forth in Section 9 to this Agreement. If you did not register for
Co-Location Services, however, then Section 9 is inapplicable to your
purchase and use of the Services. For purposes of this Agreement, the
Shared Hosting Services include the E-Commerce Services. You must register
and accept the terms of this Agreement in order to use the Services. BY
ACCEPTING THIS AGREEMENT, AND REGISTERING FOR AND USING THE SERVICES, YOU
ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO BE BOUND BY THE
TERMS AND CONDITIONS CONTAINED HEREIN AS WELL AS ALL POLICIES AND
GUIDELINES INCORPORATED BY REFERENCE.
Quicksilver Websites reserves the right to change or modify any of the
terms and conditions contained in this Agreement, and any policy or
guideline incorporated by reference at any time and from time to time in
its sole discretion, and to determine whether and when any such changes
apply to both existing or future customers. Any changes or modification
will be effective upon posting of the revisions on the QuicksilverWS.com
web site (the "Web Site"). Quicksilver Websites will post a notice of such
changes or modifications to this Agreement or the Addendum on the Web Site
for thirty (30) days. Quicksilver Websites may post changes or
modifications to referenced policies and guidelines without notice to you.
Your continued use of the Services following Quicksilver Websites' posting
of any changes or modifications will constitute your acceptance of such
changes or modifications. IF YOU DO NOT AGREE TO THE TERMS OF THIS
AGREEMENT, DO NOT ACCEPT THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS
OF ANY MODIFICATION, DO NOT CONTINUE TO USE THE SERVICES AND IMMEDIATELY
NOTIFY QUICKSILVER WEBSITES OF YOUR TERMINATION OF THIS AGREEMENT IN THE
MANNER DESCRIBED IN SECTION 1B BELOW.
1.
Term
and Payment for Services
A.
Term
This
Agreement shall be for an "Initial Term" of either (a) thirty (30) days if
you register for Shared Hosting Services, or (b) twelve (12) months from
the order date if you register for Dedicated Hosting Services, or (c) as
otherwise chosen by you in the Order Form, located on the Site, at the
time you register for the Services. This Agreement will be automatically
renewed (the "Renewal Term") at the end of the Initial Term for the same
period as the Initial Term unless you provide Quicksilver Websites with
notice of termination either (a) at least seven (7) days prior to the end
of the Initial Term or the Renewal Term, whichever is then applicable, if
you registered for and are receiving Shared Hosting Services or (b) at
least thirty (30) days prior to the end of the Initial Term or Renewal
Term, whichever is then applicable, if you registered for and are
receiving Dedicated Hosting Services or have pre-paid for a one year
period of Shared Hosting Services. You must provide Quicksilver Websites
with your notice of termination by canceling your service via the Web
Site. Upon canceling your service, you will be asked to provide
Quicksilver Websites with sufficient customer identification information
so that Quicksilver Websites may properly identify you and your account.
Any notice of termination will be effective upon Quicksilver Websites'
receipt thereof.
B.
Termination Policy
If
you terminate your receipt of the Services prior to the end of the Initial
Term or the Renewal Term, whichever is then applicable, (a) Quicksilver
Websites shall not refund to you any fees paid in advance of such
termination and (b) you shall be required to pay the lesser of three (3)
times the standard monthly charge or 100% of Quicksilver Websites'
standard monthly charge for each month remaining in the term, unless
otherwise expressly provided herein. Your termination request must be
submitted to Quicksilver Websites in the manner described in Section 1A.
Quicksilver Websites may terminate this Agreement at any time and for any
reason by providing to you thirty (30) days prior written notice of
termination. If Quicksilver Websites terminates this Agreement,
Quicksilver Websites shall refund to you the pro-rata portion of pre-paid
fees attributable to Services not yet rendered as of the termination date
unless otherwise expressly provided herein.
C.
Liability and Obligations on Termination
Should the Agreement expire or be terminated for any reason, Quicksilver
Websites will not be liable to you because of such expiration or
termination for compensation, reimbursement or damages on account of the
loss of prospective profits, anticipated sales, goodwill or on account of
expenditures, investments, leases or commitments in connection with your
business, or for any other reason whatsoever flowing from such termination
or expiration. Any termination of this Agreement shall not relieve you of
any obligations to pay fees and costs accrued prior to the termination
date and any other amounts owed by you to Quicksilver Websites as provided
in this Agreement.
D.
Charges
You
agree to pay for all charges attributable to your use of the Services at
the then current Quicksilver Websites prices, which shall be exclusive of
any applicable taxes. You shall be responsible for the payment of all
federal, state, and local sales, use, value added, excise, duty and any
other taxes assessed with respect to the Services. You shall be
responsible for paying any banking fees associated with the Services,
including but not limited to returned check fees, chargeback fees, wire
transfer fees, and processing fees. Your account will be assessed a $29
returned check fee for each returned check associated with your account, a
$29 chargeback fee for each credit card chargeback associated with your
account, and a $25 wire transfer fee for each payment received by wire
transfer. These fees are non-refundable and subject to change without
notice.
E.
Payment
All
charges for Services must be paid in advance according to the then current
price applicable to the Services. Upon registration for Shared Hosting
Services or Dedicated Hosting Services, you must choose to pay for the
Services either by credit card or upon your receipt of an invoice. If you
choose to pay by credit card upon registering for Shared Hosting Services
or Dedicated Hosting Services, you thereby authorize Quicksilver Websites
to charge your credit or debit card to pay for any charges that may apply
to your account. You agree that Quicksilver Websites may accumulate any
supplemental charges, as described in the Order Form, incurred by you in
your use of the Services ("Supplemental Charges") until such charges
exceed $20 and then charge your card. You must notify Quicksilver Websites
of any changes to your card account (including, without limitation,
applicable account number or cancellation or expiration of the account),
your billing address, or any information that may prohibit Quicksilver
Websites from charging your account. If you choose to be invoiced upon
registration for Shared Hosting Services or Dedicated Hosting Services,
Quicksilver Websites will send an invoice to you for the Services
applicable to the period for which you have registered for the Services.
Quicksilver Websites may also send periodic invoices to you for any
applicable Supplemental Charges associated with your use of the Services.
You agree to pay to Quicksilver Websites the amount indicated in each
invoice by the due date reflected on the invoice. If you fail to pay any
fees and taxes within ten (10) days from applicable due date for credit
card or invoice payments, late charges of the lesser of one and one-half
per cent (1.5%) per month or the maximum allowable under applicable law
shall also become payable by you to Quicksilver Websites. In addition,
your failure to fully pay any fees and taxes within ten (10) days after
the applicable due date will be deemed a material breach of this
Agreement, justifying Quicksilver Websites' suspension of its performance
of the Services and/or termination of this Agreement. You are responsible
for any fees associated with reinstated of Services. Any such termination
would not relieve you from paying past due fees plus interest. In the
event of collection enforcement, you will be liable for any costs
associated with such collection, including, without limitation, reasonable
attorneys' fees, court costs and collection agency fees.
F.
30-Day Money Back Guarantee
Notwithstanding Sections 1A through 1D, if you are not fully satisfied
with the Shared Hosting Services, you may terminate this Agreement at any
time during the first thirty (30) days from your initial order date and
receive a full refund of all payments made by you to Quicksilver Websites
for the Shared Hosting Services. This does not include any setup fees or
fees paid for domain registration. To receive such refund, you must
terminate this Agreement in the manner described in Section 1A and cease
using the Services, and Quicksilver Websites must receive your termination
notice, within the above described thirty (30) day period. You agree to
provide Quicksilver Websites with a description of why you are not
satisfied with the Services and are terminating this Agreement.
2.
Use
of Services
A.
Applicable Policies
The
Quicksilver Websites Acceptable Use Policy governs the general policies
and procedures for use of the Services. Quicksilver Websites' Privacy
Policy governs how Quicksilver Websites collects, stores, processes and
uses information associated with your use of the Services. The Acceptable
Use Policy and the Privacy Policy are posted on Quicksilver Websites' web
site and may be updated from time to time. YOU SHOULD CAREFULLY READ THE
ACCEPTABLE USE POLICY. BY USING THE SERVICES, YOU AGREE TO BE BOUND BY THE
TERMS OF THE ACCEPTABLE USE POLICY AND ANY MODIFICATIONS THERETO.
QUICKSILVER WEBSITES RESERVES THE RIGHT TO TERMINATE YOUR ACCOUNT FOR ANY
VIOLATION OF THE USAGE GUIDELINES OR THIS AGREEMENT.
B.
Account Information
You
agree to provide Quicksilver Websites with accurate and updated account
information. This includes but is not limited to name, address, phone
number, e-mail address, and payment information. It is not Quicksilver
Websites' responsibility if we are unable to contact you as a result of
inaccurate account information.
C.
Material and Product Requirements
You
must ensure that all material and data placed on Quicksilver Websites'
equipment is in a condition that is "server-ready," which is in a form
requiring no additional manipulation by Quicksilver Websites. Quicksilver
Websites will make no effort to validate any of this information for
content, correctness or usability. In the event that your material is not
"server-ready", Quicksilver Websites has the option at any time to reject
this material. Quicksilver Websites will notify you of its refusal of the
material and afford you the opportunity to amend or modify the material to
satisfy the needs and/or requirements of Quicksilver Websites. Use of the
Services requires a certain level of knowledge in the use of Internet
languages, protocols and software. This level of knowledge varies
depending on the anticipated use and desired content of your web site. You
must have the necessary knowledge to create and maintain a web site. It is
not Quicksilver Websites' responsibility to provide this knowledge or
customer support outside of the Services agreed to by you and Quicksilver
Websites.
D.
Bandwidth, Storage, and E-Mail Usage
You
agree that use of the Services hereunder will not exceed the bandwidth,
storage and e-mail usage limits set out in the Order Form. If you use any
bandwidth or storage space in excess of the agreed upon number of
megabytes per month or if you exceed E-Mail storage and attachment size
limitations, Quicksilver Websites may, in its sole discretion, assess you
with additional charges, suspend the performance of the Service, or
terminate this Agreement. In the event that Quicksilver Websites elects to
take any corrective action, you will not be entitled to a refund of any
unused pre-paid fees.
E.
Domain Names
As
part of the Services, you will provide Quicksilver Websites with a
registered domain name or names or Quicksilver Websites will register such
domain name(s) selected by you, provided that such domain name is
available for registration and does not violate any Network Solutions' or
other registration services' policies, or any law or regulation. You agree
to promptly reimburse Quicksilver Websites for any fees paid by
Quicksilver Websites to Network Solutions or other registration services
with respect to the registration and maintenance of such domain name(s).
In the event of any dispute or cause of action arising out of or related
to your domain name used in connection with the Services, upon your
request Quicksilver Websites will attempt to register with Network
Solutions or other registrar an alternative domain name chosen by you. You
agree to be bound by the terms of Network Solutions' then current domain
name policy and/or the policies of the national DNS registration
authorities to which you become subject upon registration of your domain
name. The inability to use a domain name shall not entitle you to a refund
by Quicksilver Websites of any fees paid with respect to the registration
of such unusable domain name. In the event you received a "Free Domain
Name Registration" offer when you signed up for the Services, and you
terminate the Services within one year of such domain name registration,
you agree to immediately pay Quicksilver Websites the full retail price
for such domain name registration in effect when you registered such
domain name, in addition to any other fees for early termination described
herein.
F.
Co-Location Services
If
you have registered for Co-Location Services, Quicksilver Websites'
provision of such services is subject to, in addition to the terms of this
Agreement, the terms and conditions set forth in Section 9 to this
Agreement. If you did not register for Co-Location Services, however,
Section 9 is inapplicable to your receipt of the Services.
3.
Intellectual Property Rights
A.
Your
License Grant to Quicksilver Websites
You
hereby grant to Quicksilver Websites a non-exclusive, worldwide, and
royalty-free license for the Initial Term and the Renewal Term, if
applicable, to edit, modify, adapt, translate, exhibit, publish, transmit,
participate in the transfer of, reproduce, create derivative works from,
distribute, perform, display, and otherwise use your content as necessary
for the purposes of rendering and operating the Services to you under this
Agreement. You expressly (a) grant to Quicksilver Websites a license to
cache materials distributed or made available for distribution via the
Services, including content supplied by third parties, and (b) agree that
such caching is not an infringement of any of your intellectual property
rights or any third party's intellectual property rights.
B.
Your
Warranties And Representations to Quicksilver Websites
You
warrant, represent, and covenant to Quicksilver Websites that (a) you are
at least eighteen (18) years of age; (b) you possess the legal right and
ability to enter into this Agreement; (c) you will use the Services only
for lawful purposes and in accordance with this Agreement and all
applicable policies and guidelines; (d) you will be financially
responsible for the use of your account; (e) you have acquired or will
acquire all authorization(s) necessary for hypertext links to third-party
web sites or other content; (f) you have verified or will verify the
accuracy of materials distributed or made available for distribution via
the Services, including, without limitation, your content, descriptive
claims, warranties, guarantees, nature of business, and address where
business is conducted, and (g) your content does not and will not infringe
or violate any right of any third party (including any intellectual
property rights) or violate any applicable law, regulation or ordinance.
C.
Quicksilver Websites Materials And Intellectual Property
All
materials, including but not limited to any computer software (in object
code and source code form), data or information developed or provided by
Quicksilver Websites or its suppliers or agents pursuant to this
Agreement, and any know-how, methodologies, equipment, or processes used
by Quicksilver Websites to provide the Services to you, including, without
limitation, all copyrights, trademarks, patents, trade secrets, and any
other proprietary rights inherent therein and appurtenant thereto shall
remain the sole and exclusive property of Quicksilver Websites or its
suppliers. Quicksilver Websites shall also maintain and control ownership
of all Internet protocol ("IP") numbers and addresses that may be assigned
to you by Quicksilver Websites. Quicksilver Websites reserves, in its sole
discretion, the right to change or remove any and all such IP numbers and
addresses.
4.
Enforcement
A.
Investigation of Violations
Quicksilver Websites may investigate any reported violation of this
Agreement, its policies or any complaints and take any action that it
deems appropriate and reasonable under the circumstance to protect its
systems, facilities, customers and/or third parties. Quicksilver Websites
will not access or review the contents of any e-mail or similar stored
electronic communications except as required or permitted by applicable
law or legal process.
B.
Actions
Quicksilver Websites reserves the right and has absolute discretion to
restrict or remove from its servers any content that violates this
Agreement or related policies, or is otherwise objectionable or
potentially infringing on any third party's rights or in potentially
violation of any laws. In the event of becoming aware of any possible
violation by you of this Agreement, any related policies, third party
rights or laws, Quicksilver Websites may immediately take corrective
action, including, but not limited to, (a) issuing warnings, (b)
suspending or terminating the Service, (c) restricting or prohibiting any
and all uses of content hosted on Quicksilver Websites' systems, and/or
(d) disabling or removing any hypertext links to third-party web sites,
any of your content distributed or made available for distribution via the
Services, or other content not supplied by Quicksilver Websites which, in
Quicksilver Websites' sole discretion, may violate or infringe any law or
third-party rights or which otherwise exposes or potentially exposes
Quicksilver Websites to civil or criminal liability or public ridicule. It
is Quicksilver Websites' policy to terminate repeat infringers. The above
stated rights of action, however, do not obligate Quicksilver Websites to
monitor or exert editorial control over the information made available for
distribution via the Services. In the event Quicksilver Websites takes
corrective action due to such possible violation, Quicksilver Websites
shall not be obligated to refund to you any fees paid in advance of such
corrective action.
C.
Disclosure Rights
To
comply with applicable laws and lawful governmental requests, to protect
Quicksilver Websites' systems and customers, or to ensure the integrity
and operation of Quicksilver Websites' business and systems, Quicksilver
Websites may access and disclose any information it considers necessary or
appropriate, including, without limitation, user profile information
(i.e., name, e-mail address, etc.), IP addressing and traffic information,
usage history, and content residing on Quicksilver Websites' servers and
systems. Quicksilver Websites also reserves the right to report any
activity that it suspects violates any law or regulation to appropriate
law enforcement officials, regulators, or other appropriate third parties.
To the extent any inconsistency exists between any terms of Quicksilver
Websites' Privacy Policy and Quicksilver Websites' right disclose under
this section, Quicksilver Websites' right to disclose under this section
will control.
5.
Disclaimed Warranties
You
acknowledge and agree that Quicksilver Websites exercises no control over,
and accepts no responsibility for, the content of the information passing
through Quicksilver Websites' host computers, network hubs and points of
presence, or the Internet. ALL SERVICES PERFORMED HEREUNDER ARE PERFORMED
"AS IS" AND WITHOUT WARRANTY AGAINST FAILURE OF PERFORMANCE INCLUDING,
WITHOUT LIMITATION, ANY FAILURE DUE TO COMPUTER HARDWARE OR COMMUNICATION
SYSTEMS. EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT, QUICKSILVER
WEBSITES DOES NOT MAKE AND HEREBY DISCLAIMS, AND YOU HEREBY WAIVE ALL
RELIANCE ON, ANY REPRESENTATIONS OR WARRANTIES, ARISING BY LAW OR
OTHERWISE, REGARDING THE SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE
OR USAGE IN TRADE.
6.
Limitation and Exclusion of Liability
A.
Limitations
IN NO
EVENT SHALL QUICKSILVER WEBSITES OR ITS SUPPLIERS HAVE ANY LIABILITY FOR
UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF INFORMATION
DISTRIBUTED OR MADE AVAILABLE FOR DISTRIBUTION VIA THE SERVICES THROUGH
ACCIDENT, FRAUDULENT MEANS OR DEVICES. NEITHER QUICKSILVER WEBSITES NOR
ITS SUPPLIERS SHALL HAVE LIABILITY WITH RESPECT TO QUICKSILVER WEBSITES’
OBLIGATIONS UNDER THIS AGREEMENT, THE ADDENDUM OR OTHERWISE FOR
CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF
QUICKSILVER WEBSITES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE FOREGOING LIMITATION OR
EXCLUSIONS MAY NOT APPLY TO YOU. IN ANY EVENT, THE LIABILITY OF
QUICKSILVER WEBSITES AND ITS SUPPLIERS TO YOU FOR ANY REASON AND UPON ANY
CAUSE OF ACTION SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID TO
QUICKSILVER WEBSITES BY YOU UNDER THIS AGREEMENT AND THE ADDENDUM DURING
THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH SUCH CLAIM
ACCRUED. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE,
INCLUDING, WITHOUT LIMITATION, TO BREACH OF CONTRACT, BREACH OF WARRANTY,
NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATIONS, AND OTHER TORTS. THE
FEES FOR THE SERVICES SET BY QUICKSILVER WEBSITES HEREUNDER HAVE BEEN AND
WILL CONTINUE TO BE BASED UPON THIS ALLOCATION OF RISK. ACCORDINGLY, YOU
HEREBY RELEASE QUICKSILVER WEBSITES AND ITS SUPPLIERS FROM ANY AND ALL
OBLIGATIONS, LIABILITIES, AND CLAIM IN EXCESS OF THE LIMITATION STATED IN
THIS SECTION 6A.
B.
Interruption of Service
You
hereby acknowledge and agree that Quicksilver Websites and its suppliers
will not be liable for any temporary delay, outages or interruptions of
the Services. Further, Quicksilver Websites shall not be liable for any
delay or failure to perform its obligations under this Agreement, where
such delay or failure results from any act of God or other cause beyond
its reasonable control (including, without limitation, any mechanical,
electronic, communications or third-party supplier failure).
C.
Service Level Agreement (SLA)
i.
99.9%
Uptime Guarantee
Quicksilver Websites’ network uses multiple, redundant, high-speed
connections providing fast, reliable connectivity. We understand the
importance of providing a reliable service and have developed the
following level of service to ensure maximum performance and uptime. The
Quicksilver Websites Service Level Agreement (SLA) provides for network
quality and web site availability.
ii.
Coverage
These
guidelines apply to Quicksilver Websites customers that have registered
for either Shared Hosting Services, Dedicated Hosting Services, or
Co-located Hosting Services (collectively, the "Services") and who are in
good financial standing with Quicksilver Websites, Inc.
iii.
Service Level
Quicksilver Websites endeavors to have the content of customer’s web site
available for http access by third parties 99.9% of the time ("Web Site
Availability"), in a given month, excluding the restrictions below.
Downtime exists when third parties are unable to transmit and receive data
and Quicksilver Websites records such failure within its monitoring
systems. Downtime is measured from the time the trouble ticket is opened
by a customer to the time the server is once again able to transmit and
receive data.
iv.
Credits
In
the event that there is no Web Site Availability, Quicksilver Websites
will credit the following month's service fee as follows.
For
Shared Hosting services, such credit will be retroactive and will be as
calculated below and as measured 24-hours a day in a calendar month, with
the maximum credit not to exceed the monthly service charge for the
affected month. The monthly service charge is described as the monthly
hosting fee only. Domain charges and additional service charges are not
considered part of the monthly hosting fee and are not applicable to this
SLA.
|
Customer Web Site Availability |
Credit |
|
95% to 99.8% |
25% Credit |
|
90% to 94.9% |
50% Credit |
|
89.9% or below |
100% Credit |
For
Dedicated and Co-Located Hosting services, if the Web Site Availability is
between 98.9% and 99.9% for any particular month, the credit will be
retroactive and equivalent to the difference between the guaranteed level
of availability of the customer's services during the month and the
calculated actual level of availability of the customer's services,
multiplied by the actual charges incurred by the customer for the services
during that month. In addition, for Dedicated and Co-Located Hosting
services, customers may be entitled to additional credits as calculated
below and as measured 24-hours a day in a calendar month, with the maximum
credit not to exceed fifty percent (50%) of the monthly service charge for
the affected month. The monthly service charge is described as the monthly
hosting fee only. Domain charges and additional service charges are not
considered part of the monthly hosting fee and are not applicable to this SLA.
|
Minutes of Continuous Downtime |
Credit |
|
60 to 179 Minutes |
25% Credit |
|
180 Minutes or More |
50% Credit |
In
order for customer to receive a credit on their account, customer must
request such credit within ten (10) business days after customer
experienced no Web Site Availability. Customer must request credit by
sending an electronic mail message to webmaster@quicksilverws.com. For
security, the body of this message must contain customer account number,
the dates and times of the unavailability of customer web site, and such
other customer identification requested by Quicksilver Websites. Credits
will usually be applied within sixty (60) days of customer credit request.
Credit to customer account will be customer’s sole and exclusive remedy in
the event that there is no Web Site Availability.
v.
Restrictions
Credits will not be provided to customer in the event that customer has no
Web Site Availability resulting from (i) scheduled maintenance as posted
from time to time via e-mail bulletins and at QuicksilverWS.com, (ii)
customer behavior including acts or omissions of customer, or any use or
user of the service authorized by customer, or the performance or failure
of customer’s equipment, facilities or applications, or customer’s ISP or
connection to the internet, or (iii) circumstances beyond Quicksilver
Websites’ reasonable control, including, without limitation, acts of God,
acts of any governmental body, war, insurrection, sabotage, embargo, fire,
flood, strike or other labor disturbance, interruption of or delay in
transportation, unavailability of interruption or delay in
telecommunications or third party services (including DNS propagation),
failure of third party software or hardware or inability to obtain raw
materials, supplies, or power used in or equipment needed for provision of
customer’s service.
7.
Indemnification
You
hereby release and hold harmless, and agree to indemnify, Quicksilver
Websites and its affiliates and suppliers (and their respective employees,
directors and representatives) against any and all claims, actions,
proceedings, suits, liabilities, damages, settlements, penalties, fines,
costs or expenses (including, without limitation, reasonable attorneys'
fees and other litigation expenses) incurred by Quicksilver Websites or
its suppliers, arising out of or relating to (a) your violation or breach
of any term, condition, representation or warranty of this Agreement, the
Addendum or any applicable policy or guideline; (b) your improper or
illegal use the Services; or (c) your violation, alleged violation, or
misappropriation of any intellectual property right (including, without
limitation, trademark, copyright, patent, trade secrets) or
non-proprietary right of a third party (including, without limitation,
defamation, libel, violation of privacy or publicity).
8.
MISCELLANEOUS PROVISIONS
A.
Entire Agreement
This
Agreement and all policies incorporated herein by reference, constitutes
the entire agreement between you and Quicksilver Websites with respect to
the subject matter hereof and there are no representations, understandings
or agreements which are not fully expressed in this Agreement and the
related policies.
B.
No
Fiduciary Relationship; No Third-Party Beneficiaries
Quicksilver Websites is not the agent, fiduciary, trustee or other
representative of you. Except for the rights of Quicksilver Websites’
suppliers under sections 6 and 7 hereof, nothing expressed or mentioned in
or implied from this Agreement is intended or shall be construed to give
to any person other than the parties hereto any legal or equitable right,
remedy or claim under or in respect to this Agreement. This Agreement and
all of the representations, warranties, covenants, conditions and
provisions hereof are intended to be and are for the sole and exclusive
benefit of the parties hereto.
C.
Amendments
Except as expressly provided in this Agreement, no amendment, change,
waiver, or discharge hereof shall be valid unless in writing and signed by
the parties.
D.
Identification
Quicksilver Websites may, free of any obligation to pay compensation, use
your name and identify you as a Quicksilver Websites client, in
advertising, publicity, or similar materials distributed or displayed to
prospective clients.
E.
Choice of Law and Forum
THIS
AGREEMENT WILL BE GOVERNED BY THE LAWS OF THE UNITED STATES AND THE STATE
OF TEXAS, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION
RELATING TO THIS AGREEMENT MUST BE BROUGHT IN THE FEDERAL OR STATE COURTS
LOCATED IN WILLIAMSON COUNTY, TEXAS, AND YOU IRREVOCABLY CONSENT TO THE
JURISDICTION OF SUCH COURTS.
F.
Compliance With Laws
You
shall at all times comply with all applicable laws and regulations and
shall indemnify and save Quicksilver Websites harmless from your failure
to so comply. You agree that Quicksilver Websites shall not have to
perform any obligations set forth in this Agreement if such performance
would violate any present or future law, regulation or policy of any
applicable government.
G.
Non-Assignment
You
may not assign this Agreement or any right or obligation hereunder, by
operation of law or otherwise, without Quicksilver Websites’ prior written
consent. Quicksilver Websites may assign its rights and obligations under
this Agreement, and may utilize affiliate and/or agents in performing its
duties and exercising its rights hereunder, without your consent. Subject
to that restriction, this Agreement will be binding on, inure to the
benefit of, and be enforceable against the parties and their respective
successors and assigns.
H.
No
Waiver
Quicksilver Websites’ failure to enforce the strict performance of any
provision of this Agreement or the Addendum will not constitute a waiver
of Quicksilver Websites’ right to subsequently enforce such provision or
any other provisions hereunder or thereunder.
I.
Severability
Should any term or provision hereof be deemed invalid, void or
unenforceable either in its entirety or in a particular application, the
remainder of this Agreement and the Addendum, if applicable, shall
nonetheless remain in full force and effect and, if the subject term or
provision is deemed to be invalid, void or unenforceable only with respect
to a particular application, such term or provision shall remain in full
force and effect with respect to all other applications.
J.
Headings
The
section headings used herein are for reference and convenience only and
shall not enter into the interpretation hereof.
K.
Survival
All
provisions of this Agreement and the Addendum relating to your warranties,
intellectual property rights, limitation and exclusion of liability, your
indemnification obligations and payment obligations shall survive the
termination or expiration hereof and thereof.
9.
Co-Location Services
A.
Additional Terms
Additional terms applicable to co-location services as stated in Section
2F of the Agreement, if you have registered for Co-Location Services, the
term "Services," as defined in the opening paragraph of the Agreement,
shall include the Co-Location Services so that Quicksilver Websites’
provision of all such services is governed by both the terms and
conditions set forth in the Agreement as well as the terms and conditions
set forth in this Section. To the extent there are any contradictions
between the terms of the Agreement and the terms of this Section with
respect to your receipt of the Co-Location Services, then the terms of
this Section shall control.
i.
Quicksilver Websites will permit you to locate certain network and
computer equipment and software (the "Co-Location Equipment") in a
designated area (the "Accessible Space") in its designated co-location
premises (the "Facility"). Quicksilver Websites shall provide or cause to
be provided certain services ("Co-Location Services") as outlined in the
applicable Order Form. In connection with providing the Co-Location
Services, Quicksilver Websites shall also perform or provide, at no
additional charge to you, the following services which support the overall
operation of the Accessible Space: environmental systems maintenance,
power plant maintenance and janitorial services. You shall be responsible
for any extraordinary maintenance, including, but not limited to,
replacement of hardware or software that shall be required for the
operation of Co-Location Equipment.
ii.
The
Accessible Space is hereby accepted by you "as is". You may use the
Accessible Space only for the purposes of installing, maintaining and
operating hardware and software necessary to support local access
communications facilities and/or links to Quicksilver Websites or to other
entities located outside of the Accessible Space.
iii.
You
will provide, maintain, repair and/or replace the Co-Location Equipment,
as needed, at your sole cost and expense. You shall setup, install,
configure and generally make ready the Co-Location Equipment necessary to
provide Co-Location Services. Quicksilver Websites agrees that it shall
cooperate fully with and assist you as reasonably requested thereby with
the installation of you Equipment and the connection thereof to
Quicksilver Websites’ network.
iv.
You
shall be solely responsible for the handling, processing and filling any
orders by customers generated by the Co-Location Equipment, if any, and
for handling your customers' inquires and/or complaints arising therefrom.
v.
During the Term, Quicksilver Websites may, in its sole discretion,
relocate the Co-Location Equipment and provide the Co-Location Services
from a location other than the Facility. In such event, Quicksilver
Websites shall notify you of the new facility within ten (10) days of
relocating Co-Location Equipment.
B.
Term
Any
Co-Location Services provided hereunder shall be provided to you for the
initial term set out in the applicable Order Form. Your receipt of the
Co-Location Services shall be automatically renewed under the Agreement
and this Addendum as provided in Section 1A of the Agreement, and may be
terminated by you only as provided in Section 1B. The termination of the
Co-Location Services remains subject to Sections 1B and 1C.
C.
Fees
And Payment
Upon
registration for Co-Location Services, you must choose to pay for the
services either by credit card or upon your receipt of an invoice. Your
payment for all charges and fees are subject to the terms and conditions
of Sections 1D and 1E of the Agreement.
D.
Warranties and Limitation on Liability
YOU
ACKNOWLEDGE THAT YOUR RECEIPT OF THE CO-LOCATION SERVICES IS SUBJECT TO
THE LIMITATIONS ON WARRANTIES AND QUICKSILVER WEBSITES AND ITS SUPPLIERS
LIMITATIONS ON LIABILITY AS PROVIDED IN SECTIONS 5 AND 6 OF THE AGREEMENT.
YOU FURTHER ACKNOWLEDGE THAT THE INTERNET IS NEITHER OWNED NOR CONTROLLED
BY ANY ONE ENTITY; AS A RESULT, QUICKSILVER WEBSITES AND ITS SUPPLIERS
EXPRESSLY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES OR GUARANTEES
THAT THE CO-LOCATION EQUIPMENT SHALL BE ABLE TO ACCESS THE INTERNET AT ANY
GIVEN TIME. QUICKSILVER WEBSITES REPRESENTS THAT IT SHALL MAKE EVERY GOOD
FAITH EFFORT THAT THE CO-LOCATION EQUIPMENT HAS INTERNET AVAILABILITY AS
TO AS MANY USERS WITH AS MINIMAL INTERRUPTIONS OF CO-LOCATION SERVICE AS
POSSIBLE; NEVERTHELESS, QUICKSILVER WEBSITES AND ITS SUPPLIERS CANNOT AND
DO NOT WARRANT THAT THERE WILL BE SATISFACTORY AND/OR UNINTERRUPTED
CONNECTIONS TO THE INTERNET.
E.
Risk
of Loss
You
acknowledge that you are accepting Quicksilver Websites’ Co-Location
Services at your own risk. Neither Quicksilver Websites nor its suppliers
shall bear any risk of loss or damage of the Co-Location Equipment, which
shall be borne exclusively by you. Quicksilver Websites shall bear the
risk of loss or damage only of equipment that Quicksilver Websites
provides for the Co-Location Services. Neither you nor Quicksilver
Websites shall bear the risk of loss or damage of third party equipment
used in providing the Co-Location Services.
F.
Rights
i.
During the Term and provided you are not then in default of any of the
material terms of the Agreement or this Addendum, including, without
limitation, any payment terms:
a.
You
will be allowed root access to the Co-Location Equipment. You shall have
sole access to the Co-Location Equipment for programming purposes. You
agree not to attempt or allow any of its users to attempt access to other
Web servers, computers, routers, hubs or any other devices connected to
any Quicksilver Websites network to which you do not have an account.
Further, you shall not interconnect the Co-Location Equipment with
equipment or services of any entity without the prior written consent of
Quicksilver Websites. If any of the foregoing provisions are breached, in
addition to any other remedies Quicksilver Websites may have available at
law, in equity or under the Agreement or this Addendum, Quicksilver
Websites will immediately deny root access to you without penalty to
Quicksilver Websites.
b.
You
are entitled to physical access of the Co-Location Equipment during normal
business hours of the Facility or other facility where your Equipment is
located. Each such visit shall be subject to Quicksilver Websites’ rules
and regulations then in effect concerning access to the Facility or such
other facility. In addition, you must maintain, at your expense, during
the entire time this Agreement is in effect (1) Comprehensive General
Liability Insurance in an amount not less than One Million U.S. Dollars
($1,000,000) per occurrence for bodily injury and property damage, (2)
Employer's Liability Insurance in an amount not less than Five Hundred
Thousand U.S. Dollars ($500,000) per occurrence, and (3) Worker's
Compensation in an amount not less than that prescribed by statutory
limits. Within ten (10) days of the date hereof, you shall furnish
Quicksilver Websites with certificates of insurance which evidence the
minimum levels of insurance set forth herein and which name Quicksilver
Websites as additional insured.
ii.
The
Co-Location Equipment, including all software not belonging to Quicksilver
Websites which constitutes a part thereof, is and shall remain proprietary
to you. Title and all ownership and property rights in and to the
Co-Location Equipment and all copyrights, trademarks, trade names, service
marks and all other intellectual property rights of you and/or its
suppliers are and shall remain the sole and exclusive property of you
and/or its suppliers.
iii.
Quicksilver Websites agrees that it shall not (i) modify the Co-Location
Equipment, including any software, in any way, except for the purpose of
resolving any issues which may effect other systems adversely, (ii) copy,
except for backup or archival purposes, any software belonging to you
included in the Co-Location Equipment, (iii) sell, lend, rent, lease or
otherwise transfer or dispose of the Co-Location Equipment or any portion,
component or copy thereof, (iv) use the Co-Location Equipment or any
portion, component or copy thereof for any purpose other than the
provision of the Co-Location Services to you as contemplated in this
Addendum.
G.
Content
Quicksilver Websites will exercise no control whatsoever over, nor have
any responsibility or liability whatsoever for, the content of the
information passing through the Co-Location Equipment, which shall be your
sole responsibility. Quicksilver Websites shall make no effort to validate
any information passing through the Co-Location Equipment for content,
correctness, usability or for any other reason.
H.
Prohibited Uses
In
addition to the terms and conditions set forth in Section 2A of the
Agreement relating to your use of the Services, you acknowledge and agree
not to use, nor permit the use of or by any person, of Co-Location
Equipment or any part thereof, including any links to other web space, (i)
to transmit any obscene communications with intent to annoy another person
or persons or to any person under 18 years of age, (ii) in violation of
any patent, trademark, service mark, or copyright law, or (iii) to
transmit unsolicited advertisements of services or products, a practice
also known as "spamming" or mail relay "spamming".
|